Operating Model

Value Proposition

We  provide a strategic framework to integrate AI into your organisation. We create a bespoke operating model that optimises the roles of humans and AI within your organisation, providing a collaborative environment that aims to unlock the full potential of both.

The result is a future-ready organisation that leverages AI to create sustainable value.

Key Challenges

  • Identifying the optimal tasks for AI automation and human oversight. 

  • Streamlining workflows across organisational boundaries

  • Addressing organisational resistance and managing change effectively.

  • Developing a clear strategy to integrate AI into existing workflows and organisational structures. 

  • Ensuring effective communication and collaboration

Our Approach

This process ensures the creation of a tailored, future-ready operating model that enables synergy between human expertise and AI capabilities, driving efficiency and innovation across the organisation.

  1. Assess current capabilities, identifying strengths, gaps, and opportunities for re-think, improvement and AI integration.

  2. Create a strategic blueprint for the future operating model, outlining how human and AI elements will interact and complement each other. Establish clear roles, responsibilities, and communication channels. Promote data-driven decision-making and identify feedback mechanisms for humans and AI systems to learn and continuously improve. 

  3. Map out the required human skills, AI technologies, and processes. Design the workflow and interaction models to ensure seamless collaboration between humans and AI.

  4. Develop an implementation roadmap, including change management, upskilling and reskilling programs to bridge the skill gap and equip your workforce for the future

  5. Support initial rollout of the new operating model in key areas. Implement pilot programs to test the new operating model in controlled environments. Gather feedback, analyse performance, and iterate to refine the model.

  6. Establish metrics and feedback mechanisms for continuous learning and optimisation

Benefits and Outcomes

  • Improved workforce productivity by automating repetitive tasks.  

  • Boost employee satisfaction and engagement through meaningful work and opportunities for growth in the AI era.

  • Optimise processes and resource allocation through a well-structured AI operating model. 

  • A blueprint that can grow and adapt with your business needs.

  • Enhance decision-making with data-driven insights combined with human intuition. 

  • Strengthened competitive position through innovative use of AI, enabling sustainable growth and long-term value creation

Why Us

  • Talent: Interdisciplinary team of University of Oxford graduates & researchers and experienced professionals, bringing expertise in a range of areas such as organisational design, digital transformation and change management.

  • Track record: Proven track record of designing, optimising and implementing new operating models

  • Client centric: We tailor the operating model design to your organisation's unique culture, processes, infrastructure and goals

  • Innovative thinking: We challenge traditional organisational structures and develop new ways of working that leverage AI effectively

  • Access: to world-leading research at the University of Oxford and extensive industry experience.

  • Commitment: to long-term partnership and on-going support helping ensure implementation and continuous optimisation of the human-AI operating model

In addition, we focus on a comprehensive assessment of current capabilities and development of targeted upskilling programs to support the new operating model.

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